Password Recovery Built for Bangladesh Mobile Access
Most password resets happen on mobile, so we send a one-time PIN to the phone number you registered with your bKash, Nagad or Rocket wallet. Open the reset link from your account page, enter the OTP, then set a new password. The whole flow takes under a minute. If you've changed your number or can't receive the OTP, our support team verifies
your wallet deposit history and last login device to manually unlock your account. We keep recovery paths short because you're often on the move — waiting for a bus in Dhaka or between meetings — and you need to get back into the lobby without a long ticket queue. Every reset confirms your mobile number and wallet email so your account stays
tied to the payment rails you use most.